One of the biggest factors that differentiate First Payment Services from our competitors is our commitment to customer support and the many awards we have won over the years. Depending on the program selected for your institution, we offer remote or on-site support.
First Payment Services is one of the only companies in out industry to offer on-site support. This means that we actually send an FPS employee to all of your branches for a period of months to years depending on your specific situation. This dramatically increases the success of your program as we are able to train your employees on the program and perform joint sales calls/seminars to your customers.
If your institution opts for remote support, we are committed to providing a far higher level of support for your programs than the typical company that sells you a program and whom you will never see again. At FPS, all of our programs are set up so that if you succeed, we succeed. We understand that a good relationship with a partner necessitates mutual success.